Over the past year, our Listening Campaign leadership team, chaired by Cathy Harris, has conducted individual in-depth listening sessions with approximately 100 of our congregants. We have had the privilege of learning about our members' hopes and dreams, passions and concerns for themselves, their families, their temple and their wider community. In these efforts, we have also amassed a great deal of information that is currently being reviewed. We hope that this is only the beginning of an ongoing congregational effort to foster congregational dialogue and encourage positive change. The Campaign itself will continue under the leadership of our new Chair, Staci Henning. Below are some key excerpts to kick off our congregational dialogue.
Pressures and Challenges
Like any other congregation, the members of TBK face numerous stresses. We heard of families facing divorce or separation. We heard often of the economic hardships facing people. We heard many congregants talk about the struggles they faced to take care of each other. We heard from many people with health problems and/or aging parents. People spoke about having a hard time dealing with aging or having to delay retirement. Others shared the uncertainty of unemployment or worries about finances that have dwindled with the financial crisis. People worried about paying for college, caring for their children and having their kids grow up healthy and capable. Many were worried about the state of our larger community, our country and our world. Environmental concerns were frequently reported. Others spoke of concerns regarding their safety as Jews in a hostile world. Still others spoke of concerns of the faith being lost to the next generation and worries that children will have no meaningful connection to temple.
We heard again and again that members yearn for more meaningful connections and support. Also, for those growing older and for those caring for elders, aging emerged as one of the significant issues facing this congregation.
Hopes and Dreams
Just as people worried about many and diverse things, they also hoped for many and diverse things. Many hoped to be able to maintain connections with each other - especially as families. Some hoped to find a partner (or find a partner again). People hoped to remain active and involved, especially as they grew older. Many wished that their children would grow up strong and healthy and in a safe world. Congregants hoped to teach their children the moral values of Judaism and the lessons of the Holocaust. They also hoped for better economic times. On a larger scale, people wished to support refugees and the homeless and dreamed of a safer world. They also hoped that the Jews and Palestinians would solve their differences and that Jews worldwide would be able to stick together during hard times.
Specific findings
1) Perhaps one of the most notable findings coming from the one-on-ones was the consistent theme of Connectivity - reflected in specific phrases such as:
- TBK should be a place to find community
- I'm having trouble making connections
- I'd like to see more support of congregants in need
- I wish that TBK congregants were friendlier
- There is no sense of community for youth
- I don't feel a spiritual connection from the leaders
It seemed clear that people were hungry to connect with each other in social and communal ways. Many also felt a lack of connectivity with rabbis and leadership.
People also seemed to want a deeper connection to their faith. Congregants wanted more powerful sermons, worship experiences and opportunities that connected to their lived experiences so that they could make sense of their lives from a Jewish perspective.
The committee also got a sense that people wanted more intergenerational connection. Over and over again we heard from adults (especially older adults) who feared they were losing or had lost connections with young people.
2) Another important finding that emerged was that of Feeling Heard. As with any other human endeavor, when people feel heard, they feel a greater sense of belonging and ownership. Through our one-on-ones, we heard numerous comments about feeling heard that are reflected, for example in the following comments:
- I'm most engaged in temple when I feel heard
- We need to be open to new ideas from members
- Staff here are not receptive to new ideas
- I've offered suggestions and ideas for projects that I have expertise on and have been ignored
- We should pay more attention to lay leadership and how they can contribute
Naturally a congregation cannot respond to every comment, suggestion and idea that comes forward. What seemed to surface, though, was a perception that TBK is not responsive to general membership ideas in its midst. This relates to a much broader idea, however, advanced by Julie Webb from the Union of Reform Judaism when she visited last year. She spoke of temples needing to move from a "transactional model" to a "relational model."
3) Attention to specific groups within the congregation: Most frequently, our listeners heard that people wanted to see more attention paid to people in their 20's and 30's, to elders and to interfaith couples. Initiatives related to each of these groups could emerge as powerful forces within the faith life of TBK - especially if these initiatives are designed and led by members within these groups.
4) Members want to see that something meaningful and public is done with their shared information. People expressed deep hopes to see "something come out of this" and, in giving high marks to their 1:1 sessions, often added "assuming that something is actually DONE."
Conclusion
In any congregation, people have had very positive experiences at temple while others have had less than favorable experiences. By and large, people had much good to say about TBK. We feel it is critically important to share as much as we can, as we learn more about our congregants' concerns and hopes, so that the community can have full access to the information and decide upon initiatives based upon this information.